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FREE SHIPPING ON ALL ORDERS OVER $200 COMPLIMENTARY SHIPPING ON ALL ORDERS OVER $200

Customer Service

CUSTOMER SERVICES

For all questions about orders or general enquiries please contact:

Service

  • Free shipping on orders over $100
  • Fast, guaranteed delivery
  • Free 30-day returns policy

Giant Fish's commitment to quality includes exceptional levels of after-sales care.

Ordering and Payment

Buying Giant Fish products is easy and convenient. Orders can be placed online for delivery to the USA and most international destinations. Orders are processed in one of the following currencies: US dollars, Canadian dollars, UK pounds, Euros, Australian dollars, Swiss francs, Japanese yen, Norwegian kroner, Swedish kronor, Danish kroner and New Taiwan dollars. The currency is based on the delivery address.

Shipping

Giant Fish now offers FREE US SHIPPING on orders over $150. Please visit the Giant Fish shipping section for our full range of rates and estimated delivery times.

Returns and Refunds

We want you to be totally satisfied with your Giant Fish products. Giant Fish offers a free 30-day returns policy for products bought on the Giant Fish website. Please visit the Giant Fish returns section for details.

Repairs

We take pride in the performance of all our products. Faulty materials or construction will be replaced or repaired at our discretion with the practical lifetime of the product taken into consideration. 

Privacy Policy and Terms and Conditions

 

Company Information